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Module that brokers the RESTful methods.
i����( t Base( t ConnectionErrort RequestError( t FilterHelper( t ParseHelpert ReportParseHelper( t SearchHelper( t UrlHelper( t paramst report( t quote( t urlparse( t escapeN( t
decode_headers) redhat_support_lib.infrastructure.brokerss% Keith Robertson <kroberts@redhat.com>t solutionc B s� e Z d � Z d � Z e d d d d d d � � Z d � Z d � Z d � Z d � Z
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Update this solution. This solution *must* have an ID.
.. IMPORTANT::
The solution must already exist on the Red Hat Customer Portal, if
you are adding a new solution you should use
:func:`solutions.add` instead
raises -- An exception if there was a connection related issue.
s
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Add a new solution
:param sol: Solution to be added to Customer Portal
:type sol: solution
:rtype: solution
:returns: The solution ID and view_uri will be set if successful.
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s
/rs/solutionsR6 R7 s view-urii ( R9 t addR R< R: R t set_idt ost patht basenamet set_view_uri( R t solR6 t doct headerst dt view_urit parsed( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA � s
c C sW d } | j � j d t j | | � � \ } } t | � } t j d | j � � | S( s1
Queries the API for the given solution ID.
:param solutionID: Solution ID to be queried from the API
:type solutionID: Integer
:rtype: solution
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s
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Queries the solutions RESTful interface with a given set of keywords.
:param keywords: Search string
:type keywords: string
:param searchopts: search options/query filters passed to the API
:type searchopts: dict
:param kwargs:
Additional options passed to FilterHelper
Example:
.. code-block:: python
solutions.list('RHEV', authorSSOName="anonymous")
:type kwargs: dict
:returns: A list of solution objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s
/rs/solutionst
searchoptst keywordR6 s REST Response:
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Update this article. This article *must* have an ID.
raises -- An exception if there was a connection related issue.
s /rs/articlesR6 R7 s ID cannot be None on updateN(
R8 R R9 R: R R; R R R< R ( R R6 ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR: ? s
*N( R= R> R R R? R R, R. R/ R0 R1 R2 RZ R[ R: ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRY � s # t articlesc B s2 e Z d � Z d � Z d d � Z d d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR N s c C s� d } | j � j d | d t j | � � \ } } i } | j | � | d } t | � } | j t j j | d � � | j
| � | S( sR
Add a new article
:param art: Article to be added to Customer Portal
:type art: article
:rtype: article
:returns: The article ID and view_uri will be set if successful.
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/articlesR6 R7 s view-urii ( R9 RA R R< R: R RB RC RD RE RF ( R t artR6 RH RI RJ RK RL ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA U s
c C sW d } | j � j d t j | | � � \ } } t | � } t j d | j � � | S( s,
Queries the API for the given article ID.
:param articleID: Article ID to be queried from the API
:type articleID: Integer
:rtype: article
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/articlesR6 s REST Response:%s( R9 R" R R; RY RM RN R< ( R t articleIDR6 RH RI R] ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR" l s
* c K ss d } | j � j d t j | i | d 6� � \ } } t j d t j | � � t j t t
j | j � | � � S( s�
Queries the articles RESTful interface with a given set of keywords.
:param keywords: Search string
:type keywords: string
:param searchopts: search options/query filters passed to the API
:type searchopts: dict
:param kwargs:
Additional options passed to FilterHelper
Example:
.. code-block:: python
articles.list('RHEV', authorSSOName="anonymous")
:returns: A list of solution objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/articlesR6 RQ s REST Response:
%s(
R9 R" R RS RM RN R R< RT RY R RU t get_article( R RW R* R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX ~ s
1 N( R= R> R RA R R" RX ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR\ M s t commentc B s; e Z d � Z d � Z e d d e d � � Z d � Z RS( c C s
| | _ d S( N( R ( R R` ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R` R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s
c K s+ t j d | d | d | | � } | | � S( Nt
caseNumbert textt public( R R` ( R Ra Rb Rc R* R` ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, � s
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Update this comment. This comment must have both an comment ID and a case ID.
raises -- An exception if there was a connection related issue.
s+ /rs/cases/{caseNumber}/comments/{commentID}s {caseNumber}s {commentID}R7 s ID cannot be None on updateN(
R8 R R t replacet get_caseNumberR9 R: R R< R ( R R6 ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR: � s $ N( R= R> R R R? R t TrueR, R: ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR` � s t commentsc B s; e Z d � Z d � Z d d d � Z d d d d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s� d } t j | i | j � d 6� } | j � j d | d t j | � � \ } } i } | j | � | d } t | � } | j t
j j | d � � | j
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Add a new comment
:param cmnt: The comment to be added
:type cmnt: comment
:returns: Comment object with ID and view_uri populated
:rtype: comment
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/cases/{caseNumber}/commentss {caseNumber}R6 R7 RK i i ( R Rd Re R9 RA R R< R: R t set_caseNumberRC RD RE RB ( R t cmntR6 RH RI RJ RK RL ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA � s
c C sh d } t j | i | d 6| d 6� } | j � j | � \ } } t | � } t j d | j � � | S( s�
Queries the API for the given solution ID.
:param caseNumber: Case number to retrieve the comment from.
:type caseNumber: string
:param commentID: ID string of the comment to retrieve
:type commentID: string
:returns: Comment matching specified case number and comment ID
:rtype: comment
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s+ /rs/cases/{caseNumber}/comments/{commentID}s {caseNumber}s {commentID}s REST Response:%s( R Rd R9 R" R` RM RN R< ( R Ra t commentIDR6 RH RI t com( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR" � s
c K s� d } t j | i | d 6� } | j � j t j | i | d 6| d 6� � \ } } t j d t j | � � t j
t t j
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Gets all of the comments for a given case number. You can then
search/filter the returned comments using any of the properties
of a 'comment'
:param caseNumber: Case number to retrieve the comment from.
:type caseNumber: string
:param startDate: Date to list comments from
:type startDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param endDate: Date to list comments until
:type endDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param kwargs:
Additional options passed to FilterHelper to filter results based
on additional criteria.
Example:
.. code-block:: python
comments.list('00595293', createdBy="AnonymousUser")
:type kwargs: dict
:returns: A list of comment objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/cases/{caseNumber}/commentss {caseNumber}t startDatet endDates REST Response:
%s( R Rd R9 R" R RS RM RN R R< RT R` R RU t get_comment( R Ra Rl Rm R* R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX � s
N( R= R> R RA R R" RX ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRg � s t
attachmentc B s5 e Z d � Z d � Z e d e d d d � � Z RS( c C s
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K s2 t j d | d | d | d | | � } | | � S( NRa t privatet fileNamet description( R Ro ( R Ra Rc Rq Rr R* t attachmnt( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, 4 s N( R= R> R R R? R Rf R, ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRo * s
t attachmentsc B sb e Z d � Z d e d d d e d � Z d d d � Z d d d d d � Z d d d d � Z RS( c C s
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Add a new attachment
:param caseNumber: The case number to add the attachment to
:type caseNumber: string
:param public: If the attachment is public, or Red Hat only
:type public: boolean
:param fileName: Path to the file to be uploaded
:type fileName: string
:param description:
Description of the attachment uploaded, for example "sosreport from
host database01"
:type description: string
:returns: The attachment object with the attachment UUID populated
:rtype: attachment
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s" /rs/cases/{caseNumber}/attachmentsst [RHST] The file %s exceeds the byte limit to attach a file to a case; therefore the file was uploaded to %s as %s-%sRa Rb s {caseNumber}Rp i s application/octet-streams REST Response:%sN( R t confighelpert get_config_helperRC RD t getsizet attachment_max_sizet FtpHelpert ftp_attachmentRE t ftp_hostt
InstanceMakert makeCommentRg RA R Rd R9 t uploadR RS Ro t set_privatet set_mimeTypet mimetypest
guess_typeRM RN R< ( R Ra Rc Rq t fileChunkRr t useFtpR6 t amntt configt exceeds_max_sizet filebaseNamet cmntTextRi t casecommentRH ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA G s2 "
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c C sE d } t j | i | d 6| d 6� } | j � j | � \ } } t S( s�
Removes the attachment from the case.
:param caseNumber: The case number to delete the attachment from
:type caseNumber: string
:param attachmentUUID: UUID of the attachment to be deleted
:type attachmentUUID: string (UUID)
:returns: True if successful
:rtype: boolean
:raises:
Exception if there was a connection related issue, an issue parsing
headers, or the attachment deletion failed.
s3 /rs/cases/{caseNumber}/attachments/{attachmentUUID}s {caseNumber}s {attachmentUUID}( R Rd R9 t deleteRf ( R Ra t attachmentUUIDR6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� | s
c C s� d } | s | r- t d | | f � � n | rY t j j | � rY t d | � � n | r� t j j | � r� t d | t j j | � f � � n t j | i | d 6| d 6� } d } d } z�yDt j d � | j
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d d d
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Queries the API for the given attachment.
:param caseNumber: The case number to retrieve the attachment from
:type caseNumber: string
:param attachmentUUID: UUID of the attachment to be retrieved
:type attachmentUUID: string (UUID)
:param fileName: Path to the file to be retrieved
:type fileName: string
:param destDir: The directory which the attachment should be saved in
:type destDir: string
:returns: The full path to the downloaded file
:rtype: string
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s3 /rs/cases/{caseNumber}/attachments/{attachmentUUID}s2 caseNumber(%s) attachmentUUID(%s) cannot be empty.s$ destDir(%s) is not a valid directorysd fileName(%s) contains directory info (%s). Use the destDir parameter for specifying directory info.s {caseNumber}s {attachmentUUID}s Downloading attachment...t methodt GETR6 i� s content-dispositions "i i t wbi s Successfully downloaded %s.s' unable to download %s as %s. Reason: %ss Socket error: msg(%s)s! I/O error: errno(%s) strerror(%s)s Unexpected exception: msg(%s)N(" t ExceptionRC RD t isdirt dirnameR Rd R RM RN R9 t getConnectionsPoolt
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t joint opent readt lent writet reasonR t sockett errorR t strt IOErrort errnot strerrort close( R Ra R� Rq t destDirR6 t connt fht responset contDispArrt buft set ioet e( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR" � sl
c K s� d } t j | i | d 6� } | j � j t j | i | d 6| d 6� � \ } } t j d t j | � � t j
t t j
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Gets all of the attachments for a given case number. You can then
search/filter the returned comments using any of the properties
of a 'attachment'
:param caseNumber: Case number to list the attachments from
:type caseNumber: string
:param startDate: Date to list attachments from
:type startDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param endDate: Date to list attachments until
:type endDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param kwargs:
Additional options passed to FilterHelper to filter results based
on additional criteria.
Example:
.. code-block:: python
attachments.list('00595293', createdBy="AnonymousUser")
:type kwargs: dict
:returns: A list of attachment objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s" /rs/cases/{caseNumber}/attachmentss {caseNumber}Rl Rm s REST Response:
%s( R Rd R9 R" R RS RM RN R R< RT Ro R RU t get_attachment( R Ra Rl Rm R* R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX � s
N(
R= R> R R Rf t FalseRA R� R" RX ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRt ? s 4Ut entitlementc B s, e Z d � Z d � Z e d d � � Z RS( c C s
| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR s
c K s t j d | | � } | | � S( Nt name( R R� ( R R� R* R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, s N( R= R> R R R? R R, ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� s t entitlementsc B s e Z d � Z e d d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR % s c K s� d } | } | j � j d t j | i | d 6| d 6� � \ } } t j d t j | � � t j t t
j | j � | � � S( s�
Queries the entitlements RESTful interface with a given set of
keywords.
:param activeOnly: Limit results to only active entitlements
:type activeOnly: boolean
:param product: Product to limit results to
:type product: string
:param kwargs:
Additional options passed to FilterHelper to filter results based
on additional criteria.
Example:
.. code-block:: python
entitlements.list(supportLevel='SUPPORTED')
:type kwargs: dict
:returns: A list of entitlement objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/entitlementsR6 t showAllt products REST Response:
%s(
R9 R" R RS RM RN R R< RT R� R RU t get_entitlement( R t
activeOnlyR� R* R6 R� RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX , s N( R= R> R Rf R RX ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� $ s t casec B s_ e Z d � Z d � Z e d d d d � � Z d � Z d � Z d � Z d � Z
d � Z RS( c C s
| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR Q s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR T s
c K s+ t j d | d | d | | � } | | � S( NR R� t version( R R� ( R R R� R� R* R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, Z s !c C se d } | j � d k rU | j � j d t j | | j � � d t j | j � � n t d � � d S( s�
Update this case. This case *must* have an case number.
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/casesR6 R7 s ID cannot be None on updateN(
Re R R9 R: R R; R R< R R ( R R6 ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR: ` s
'c C s< y# t j t t j j | � j � SWn t k
r7 g SXd S( s
Retrieve a list of comments related to the case object
:returns: A list of comment objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
N( R RT R` R R� t get_commentst AttributeError( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� o s
c C s\ d } t j | i t | j � � d 6� } | j � j | � \ } } t j t | j � � S( s
Retrieve a list of attachments, related to the case object
:returns: A list of attachment objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s" /rs/cases/{caseNumber}/attachmentss {caseNumber}(
R Rd R
Re R9 R" R RT Ro R� ( R R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt get_attachments� s
%c C s< y# t j t t j j | � j � SWn t k
r7 g SXd S( s
Retrieve a list of recommendations related to the case object
:returns: A list of recommendation objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
N( R RT t recommendationR R� t get_recommendationsR� ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� � s
c C s t t j j | � � S( N( R� R R� R� ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� � s N( R= R> R R R? R R, R: R� R� R� R� ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� P s t casesc B sJ e Z d � Z d � Z d d � Z d e e d d d d � Z d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s� d } | j � j d | d t j | � � \ } } i } | j | � | d } t | � } | j t j j | d � � | j
| � | S( s�
Add a new case
:param cs: case object to be submitted to the Customer Portal
:type cs: case
:returns:
The same case object with the case number and associated fields
populated.
:rtype: case
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/casesR6 R7 RK i ( R9 RA R R< R: R Rh RC RD RE RF ( R t csR6 RH RI RJ RK RL ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA � s
c C sW d } | j � j d t j | | � � \ } } t | � } t j d | j � � | S( sy
Queries the API for the given case number.
:param caseNumber: Case Number of case to retrieve from the API
:type caseNumber: string
:returns: The case object for the relevant caseNumber provided
:rtype: case
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/casesR6 s REST Response:%s( R9 R" R R; R� RM RN R< ( R Ra R6 RH RI R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR" � s
* c K s� d } | j d i � } | j i | d 6| d 6| d 6| d 6| d 6� | j � j d t j | | � � \ }
} t j d t j |
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|
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s�
Queries the cases RESTful interface with a given set of keywords.
:param keywords: Keywords to search cases on (space seperated)
:type keywords: string
:param detail:
:type detail: boolean
:param group: Case group to search for cases in
:param startDate: Date to start listing cases from
:type startDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param endDate: Date to list cases until
:type endDate:
ISO 8601 formatted string, either YYYY-MM-DDThh:mm:ss or YYYY-MM-DD
:param searchopts: search options/query filters passed to the API
:type searchopts: dict
:param kwargs:
Additional options passed to FilterHelper to filter results based
on additional criteria.
Example:
.. code-block:: python
cases.list(status="Closed")
:type kwargs: dict
:returns: A list of case objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/casesRP t queryt
includeClosedt groupRl Rm R6 s REST Response:
%s( RR R: R9 R" R RS RM RN R R< RT R� R RU t get_case( R RW R� t detailR� Rl Rm R* R6 RP RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX � s # c C sl d } | j � j d | d t j | � � \ } } t j d t j | � � t j t t j | j
� � � S( sB
Filter case results.
:param case_filter: a filter object to be submitted
:type cs: caseFilter
:returns:
A list of case objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/cases/filterR6 R7 s REST Response:
%s( R9 RA R R< RM RN RT R� R RU R� ( R t case_filterR6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRU s N( R= R> R RA R R" R� RX RU ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� � s 7t symptomc B s> e Z d � Z d � Z e d d d d d d d d � � Z RS( c C s
| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR + s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR . s
c
K sC t j d | d | d | d | d | d | d | | � } | | � S( NRa t categoryt dataRr t locationR t uri( R R� (
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| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR B s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR E s
c % C s� t j d | d | d | d | d | d | d | d | d | d
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beginIndext endIndexR t signaturet timestamp( R R� ( R R� R R� R� R� R� R� R� R� R� R� R� R� R� R� R R� R� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, K s N( R= R> R R R? R R, ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� A s t symptomsc B s2 e Z d � Z d � Z d d � Z d d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR \ s c C s[ d } | j � j d | d t j | � � \ } } i } | j | � | j | d � | S( Ns /rs/symptomsR6 R7 R� ( R9 RA R R< R: t set_location( R t symR6 RH RI RJ ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRA d s
c C sj d } | j � j | d t | � d i d d 6�\ } } t j d t j | � � t j t | j � � S( s�
Queries the symptom extractor RESTful interface with a given string.
:param content:
The text that you wish to be analyzed by the diagnostics engine
:type content: string
:returns: A list of extractedSymptom objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/symptoms/extractorR7 RI s
text/plains Content-Types REST Response:
%s(
R9 t actionR RM RN R R< RT R� t get_extractedSymptom( R t contentR6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt extractFromStrn s c C s5 d } d } d } z� yA t | d � } | j � j | | j � i d d 6� \ } } Wn� t j k
r� } t j d | � t t
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| � � � n XWd | r| j � n Xt j d t j | � � t j t | j � � S(
s
Queries the symptom extractor RESTful interface with a given string.
:param fileName:
The path of the file that you wish to be analyzed
by the diagnostics engine
:type fileName: file
:returns: A list of extractedSymptom objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
socket.error or IOError for issues when reading the specified file.
s /rs/symptoms/extractort rbs
text/plains Content-Types Socket error: msg(%s)s! I/O error: errno(%s) strerror(%s)s Unexpected exception: msg(%s)Ns REST Response:
%s( R R� R9 R� R� R� R� RM RN R R� R� R� R� R� R� R R< RT R� R� ( R Rq R6 R� RH RI R� R� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt extractFromFile� s, N( R= R> R RA R R� R� ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� [ s t problemc B s2 e Z d � Z d � Z e d d d d � � Z RS( c C s
| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s
c C s( t j d | d | d | � } | | � S( Nt sourcet linkt
explainSbr( R R� ( R R� R� R� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, � s N( R= R> R R R? R R, ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� � s t problemsc B s5 e Z d � Z d d � Z d d � Z d d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s� d } t j � } | j t j d d d d d t | � � � | j � j | d t j | � �\ } } t j d t
j | � � t
j t | j
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Queries the problems RESTful interface with a given string.
:param content:
The text that you wish to be analyzed by the diagnostics engine
:type content: string
:returns: A list of problem objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/problemsR� Rb R� R t valueOf_R7 s REST Response:
%s( R t add_bindingt bindingR R9 R� R R< RM RN R RT R� t get_problem( R R� R6 t rptRH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt diagnoseStr� s c C s% d } d } z� y7 t | d � } | j � j | | j � � \ } } Wn� t j k
r~ } t j d | � t t
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f � � n- t k
r� } t j d t
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Queries the problems RESTful interface with a given file.
:param fileName:
The path of the file that you wish to be analyzed
by the diagnostics engine
:type fileName: file
:returns: A list of problem objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
socket.error or IOError for issues when reading the specified file.
s /rs/problemsR� s Socket error: msg(%s)s! I/O error: errno(%s) strerror(%s)s Unexpected exception: msg(%s)Ns REST Response:
%s( R R� R9 R� R� R� R� RM RN R R� R� R� R� R� R� R R< RT R� R� ( R Rq R6 R� RH RI R� R� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt diagnoseFile� s( c C s d } y5 | j � j | | j � d i d d 6�\ } } Wn� t j k
rs } t j d | � t t | � � n_ t k
r� } t j d | j
| j f � � n- t k
r� } t j d t | � � � n Xt j d t
j | � � t
j t | j � � S( s�
Queries the problems RESTful interface with a given file.
:param diagcase:
The case to be evaluated by the
:type diagcase: case object
:returns: A list of recommendation objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
socket.error or IOError for issues when reading the specified file.
s /rs/problemsRI s& application/vnd.redhat.xml.suggestionst Accepts Socket error: msg(%s)s! I/O error: errno(%s) strerror(%s)s Unexpected exception: msg(%s)s REST Response:
%s( R9 R� R< R� R� RM RN R R� R� R� R� R� R RT R� t get_recommendation( R t diagcaseR6 RH RI R� R� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt diagnoseCase s$ N( R= R> R R R� R� R� ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� � s (R� c B s8 e Z d � Z d � Z e d d d � � Z d � Z RS( c C s
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c C s t j | | � } | | � S( N( R R� ( R t codeR� R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, @ s c C sP d } t j | i t | j � � d 6� } | j � j | � \ } } | j � S( Ns /rs/products/{prodName}/versionss
{prodName}( R Rd R
t get_nameR9 R" t get_version( R R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyt get_versionsE s %N( R= R> R R R? R R, R� ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� 5 s
t productsc B s e Z d � Z d � Z RS( c C s
| | _ d S( s Constructor.N( R ( R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR M s c K s] d } | j � j | � \ } } t j d t j | � � t j t t j | j
� | � � S( s
Queries the products RESTful interface with a given set of keywords.
:param kwargs:
Properties to be passed to FilterHelper to filter results based
on additional criteria.
Example:
.. code-block:: python
products.list(name="Fuse ESB")
:type kwargs: dict
:returns: A list of product objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s /rs/productss REST Response:
%s( R9 R" RM RN R R< RT R� R RU t get_product( R R* R6 RH RI ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyRX T s
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c K s t j | � } | | � S( N( R R� ( R R* t prec( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR, { s ( R= R> R R R? R, ( ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR� p s R� c B s5 e Z d � Z d � Z e d d d d d � � Z RS( c C s
| | _ d S( N( R ( R R� ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s c C s0 | d k r d St j | � } | j | � | S( N( R R R R ( R R� R ( ( sM /usr/lib/python2.7/site-packages/redhat_support_lib/infrastructure/brokers.pyR � s
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Queries the groups RESTful interface for a list of case groups.
:returns: A list of group objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s
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Queries the API for available case type values.
RESTful method: https://api.access.redhat.com/rs/values/case/types
Keyword arguments:
returns -- A list of case type values.
raises -- An exception if there was a connection related issue.
s /rs/values/case/typess REST Response:
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Queries the API for available case severity values.
RESTful method: https://api.access.redhat.com/rs/values/case/severity
Keyword arguments:
returns -- A list of case severity values.
raises -- An exception if there was a connection related issue.
s /rs/values/case/severitys REST Response:
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Queries the API for available case status values.
RESTful method: https://api.access.redhat.com/rs/values/case/status
Keyword arguments:
returns -- A list of case status values.
raises -- An exception if there was a connection related issue.
s /rs/values/case/statuss REST Response:
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Queries the search RESTful interface with a given set of keywords.
:param keywords: Search string
:type keywords: string
:param searchopts: search options/query filters passed to the API
:type searchopts: dict
:param kwargs:
Additional options passed to FilterHelper
Example:
.. code-block:: python
api.search.search('RHEV', authorSSOName="anonymous")
:returns: A list of searchResult objects
:rtype: list
:raises:
Exception if there was a connection related issue or an
issue parsing headers
s
/rs/searchR6 RQ s REST Response:
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Utility class to make single instances of case, solution, article, entitlement, and comment.
This is useful so that you only need import API and not all of the helper classes used by
API to get the job done.
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